How Service Companies Are Using PTO Activity to Verify Work and Improve Accountability

For many service organizations, the question isn't whether a vehicle arrived at a jobsite. It's whether the work was actually completed.

Utility companies, landscaping contractors, spraying operations, and other field service organizations often need a way to verify when equipment was actively working, not simply when a vehicle was present.

One Pedigree Technologies customer wanted greater visibility into how PTO-powered equipment was being used in the field. They needed a way to understand where work was performed, how long equipment operated, and whether jobs were completed as expected.

Using OneView's PTO Activity Mapping, PTO engagement is displayed directly within vehicle route history. Whenever PTO-powered equipment is operating, the route is highlighted on the map, making it easy to see exactly where work occurred and how long equipment was active.

Improving Visibility Beyond Billing

The benefits extend beyond customer disputes.

Operations managers use PTO activity data to better understand equipment utilization, identify unusual operating patterns, and spot situations where equipment may be running longer than expected.

Some organizations have even used PTO activity history to identify instances where vehicles continued moving while PTO equipment remained engaged, helping reduce unnecessary equipment wear and improve operational oversight.

Turning Vehicle Data into Service Verification

For landscaping and spraying companies, this visibility provides valuable proof of service.

In one situation, a property owner questioned whether fertilizer had been applied during a scheduled visit.

Instead of relying on driver recollection or handwritten notes, the company reviewed PTO activity and location history within OneView. The data confirmed the vehicle was onsite and actively spraying during the scheduled service window.

The conversation quickly shifted from uncertainty to verification.

The Impact

By combining PTO activity with route history, organizations gain:

• Greater visibility into field operations

• Improved service verification and customer accountability

• More accurate billing for time-based services

• Better understanding of equipment utilization

• Faster identification of unusual operating behavior

For many organizations, PTO Activity Mapping provides something that's often difficult to obtain in field operations: clear, objective proof of what happened, where it happened, and when it happened.

Interested? Start the conversation today.